Please contact us on and let us know the title and URL of the book and the e-mail you registered with in Digitalia. This error indicates that there was a problem downloading the file. We will return the book for you and you will be able to download it again with the correct Adobe ID. If you downloaded the book without an Adobe ID and you are now getting this message, please contact us on and let us know the title and URL of the book and the e-mail you registered with in Digitalia. If it is not, de-authorize ADE and authorize it again with the correct ID. Verify if Adobe Digital Editions (ADE) is authorized with the same Adobe ID you used to download the book. This message indicates that the book was downloaded with an Adobe ID different than the one you are currently using. E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER.The solution is to re-authorize Adobe Digital Editions. This error occurs when the authorization information is damaged. Here we are detailing some common Adobe Digital Editions errors you may find: Open one of the books you have already downloaded Read downloaded books – no Internet access required:Ģ. If you have installed PocketBook on your device, click on the downloaded file and the app will open automatically. If PocketBook is not on the list, click on “More” to see the complete list If it is not opened in the app, clic on the “Share” button Look for the downloaded file and click on it Select the format you want to download (pdf or epub) Search in Digitalia the document you want to downloadĥ. If you still don’t have one, you can create it from here: ģ. Sign in to your personal Digitalia account . On your device, use a browser to connect to your Digitalia siteĢ. If you have already installed and configurated PocketBook on your device, START HEREġ. If you don’t have an Adobe ID, click on "Create Adobe ID" and follow instructions. On iOS devices: click on "More", in the lower-right corner, "Configuration" and "Adobe DRM". On Android devices: click on the upper-left icon and go to “Adobe DRM”ī. On your device, click App Store (for iOS) or Play Store (for Android)Ī. We recommend using a browser on your device to access your Digitalia site and to download the book directly to your device:ġ. You will have to repeat these steps on each computer you want to read eBooks.Īny e-book that has been read or downloaded BEFORE activating an Adobe ID, will not be available once your Adobe ID function is activated.Īny e-book that has been read or downloaded with a DIFFERENT Adobe ID from yours, will not be available with your Adobe ID.įor downloading electronic books directly on mobile devices, such as iPhones, iPads and Android phones and tablets, we recommend the free app PocketBook, although you can use any other app that is capable of reading books with DRM (Aldiko, Adobe Digital Editions, etc.) If you do not authenticate the installation "Adobe ID", this will be anonymous and electronic books may NOT be transferred to other devices. These devices must also be authenticated with your Adobe ID. To authenticate the installation will allow you to read eBooks on up to 6 different devices (personal computer, laptop, tablets, eReaders, etc.). You can get an Adobe ID in the following link: In the new form you need to authenticate your computer: enter your Adobe ID and password. Click on "Help" - "Authorize computer".Ĩ. Once it has finished, Adobe Digital Editions will open on your computer.ħ. Next, the installation process will begin. After selecting the directory, click on the Install button.Ħ. In the form below, find the location on your computer where you want to install ADE (you can leave the default address). epub", and select the shortcuts you want to install on your computer. In the new form, select the first option "Associate types of file. Accept the licence terms and click on the Next button.Ĥ. To start the installation of ADE, select the plataform you use (Windows or Macintosh)ģ. Click on the following link to access: to access the ADE website.Ģ. The steps to download and install Adobe Digital Editions (ADE onwards) are:ġ. History of the Americas: Pre-Columbian America.
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